COVID-19
Covid-19 Update from MDECU
Mask Requirements The health and safety of our members and employees have been our top priority throughout the pandemic, and we’ve closely and consistently followed the CDC’s recommendations over time. Given the CDC’s and Connecticut's updated guidance, as of Wednesday August 11, 2021, we require all members and employees to wear face coverings in our branch. Our restroom and refreshment area will still be closed to the public.
Thank you very much for your patience, understanding, and continued membership through these challenging times.
Please take advantage of our remote and electronic services. We have our MDECU mobile app with remote capture and home banking on our website www.mdecu.org. Please make sure that all of your sign-ons and pins are working. If you have not signed up for these services, please consider doing so.
We are committed to providing our members the best financial service possible. If you or any member of your family is having a financial hardship during this crisis please contact the CU at 860 560-9036 option 3, we will see what we can do for you at this time of crisis.
Digital Banking available
Check balances and do tranfers, these are available on our website on our Home Banking Page and our Mobile App.
Mobile deposits can be made in our Mobile App. If you have not registered for this service please follow the instructions to get registered.
If you have a debit card or credit card download our apps to view transactions and prevent fraud. CardNav for debit cards and SecurLock Equip for credit cards.
We are here for you if you can't make payments
We understand that during this COVID-19 pandemic your daily routines and income may have impacted. MDECU is here to help members who are experiencing finanical hardship with several finanical options. Depending on your sitiuation we may be able to help you with:
- Skip-a-payment with no fee for most of the auto loans, personal loans, credit cards and recreational loans. Up to 90 days with the payments going to the end of the loan term. Fill out this out our skip-a-payment and submit to info@mdecu.org.
- Loan Payment assistance for members that may need help with repayments for MDECU loans and home equities
Please fill out our Member Impact Form and submit it to info@mdecu.org. We will contact you with how we can help.
Your COVID-19 stimulas deposit
As you may have heard, the United States government signed into law, the CARES Act. This bill is aimed at providing relief to U.S. consumers and businesses impacted by COVID-19. For many members, the most important piece of this legislation is the Economic Impact Payment (stimulus payment) eligible to taxpayers who filed a tax return for either 2019 or 2018.
If you are eligible for an Economic Impact Payment and filed a 2019 or 2018 tax return, your payment will be deposited directly into the same banking account used for tax filing purposes. If you have not yet filed your 2019 tax return, the account used for your 2018 tax filing will be used. Note that payments are being distributed by the IRS in waves, so if someone you know has received theirs, but you haven’t yet, it is not a cause for concern. You can check by using the IRS web portal to check the status of your stimulus payment.
